IT Managed Services in Marrakech
Marrakech, Morocco's tourism showcase, has hundreds of hotels, riads, restaurants and event companies whose operations depend on reliable IT infrastructure. RMG Solutions offers managed IT adapted to the Marrakech context: 24/7 monitoring, multilingual helpdesk, hotel Wi-Fi network management, backups and hybrid cloud. We work in Marrakech during planned missions and provide continuous remote support.
Why choose an integrator in Marrakech
Hospitality and tourism in Marrakech rely on critical IT systems: booking PMS, guest Wi-Fi access points, POS systems, channel management platforms and accounting. A network outage during peak season can cause significant losses and damage an establishment's TripAdvisor and Booking reputation. Event companies and real estate firms in Marrakech also depend on reliable infrastructure. Yet few Marrakech businesses have an internal IT department. Managed IT with RMG Solutions provides full coverage — monitoring, maintenance, helpdesk, security — with planned on-site missions and responsive 24/7 remote support.
What we deploy for you
24/7 server and network monitoring
Proactive monitoring of your servers, switches, routers and internet links with instant alerts and real-time dashboards.
Preventive and corrective maintenance
Security updates, patches, hardware replacement and scheduled interventions to prevent downtime.
Backup management and DRP
Automated local and cloud backups, regular restore tests and documented disaster recovery plan.
User helpdesk support
Single point of contact for your staff: ticket handling, remote or on-site resolution, SLA tracking.
IT asset management
Hardware and software inventory, lifecycle management, procurement and decommissioning.
Hybrid cloud and Morocco hosting
Hybrid cloud architecture (on-premise + Moroccan or international cloud), migration and cost optimization.
Our deployment method
Full audit of your existing infrastructure and risk identification
SLA proposal tailored to your availability requirements and budget
Migration and onboarding: taking over your assets and documentation
Setup of monitoring and automated backups
Continuous support with helpdesk, on-site interventions and proactive management
Monthly performance review, SLA metrics and evolution recommendations
Pricing and funding
Managed IT for a hotel or SME in Marrakech costs between 3,000 and 15,000 MAD/month depending on workstation count, servers and SLA. A riad with 5-10 workstations with monitoring and helpdesk costs about 3,000-5,000 MAD/month. A hotel with 30+ workstations with Wi-Fi management starts at 8,000 MAD/month.
Frequently asked questions
How much does managed IT cost in Marrakech?
Between 3,000 and 15,000 MAD/month. A riad with 5-10 workstations costs 3,000-5,000 MAD/month. A hotel with 30+ workstations with Wi-Fi starts at 8,000 MAD/month.
What is the response time for an outage in Marrakech?
Our SLA guarantees 30-minute remote acknowledgment. For on-site interventions, we schedule regular visits and can dispatch a technician within 24h for emergencies.
Does RMG Solutions provide on-site managed IT in Marrakech?
Yes. We organize regular missions in Marrakech for installations, audits and training. Routine support is provided remotely 24/7.
Can you manage a hotel's Wi-Fi network in Marrakech?
Yes. We deploy and manage professional Wi-Fi networks with captive portal, guest/internal segmentation, bandwidth monitoring and guest support.
Is managed IT adapted to Marrakech's seasonal rhythm?
Yes. We offer flexible plans with reinforced support during peak season (October-April) and adjustment in low season to optimize your costs.