IT Managed Services in Casablanca
Casablanca, Morocco's economic engine, demands flawless IT availability for its thousands of SMEs and large companies. RMG Solutions offers comprehensive managed IT services to Casablanca businesses: 24/7 monitoring, preventive and corrective maintenance, helpdesk, backup management and hybrid cloud. Just 1h from our Rabat office, we provide fast on-site support when remote assistance isn't enough.
Why choose an integrator in Casablanca
Casablanca businesses cannot afford IT downtime: every hour of outage means revenue loss for trade, finance and logistics companies. Yet many SMEs lack the resources for a full internal IT team. Outsourced managed IT services provide access to sharp technical skills (network, servers, cloud, security) at a fraction of the cost of an internal IT department. Casablanca, with its dense fabric of SMEs in finance, trade, services and industry, is ideal ground for managed IT. RMG Solutions, 1h from Casablanca, combines local partner responsiveness with the competitive rates of a Rabat-based provider.
What we deploy for you
24/7 server and network monitoring
Proactive monitoring of your servers, switches, routers and internet links with instant alerts and real-time dashboards.
Preventive and corrective maintenance
Security updates, patches, hardware replacement and scheduled interventions to prevent downtime.
Backup management and DRP
Automated local and cloud backups, regular restore tests and documented disaster recovery plan.
User helpdesk support
Single point of contact for your staff: ticket handling, remote or on-site resolution, SLA tracking.
IT asset management
Hardware and software inventory, lifecycle management, procurement and decommissioning.
Hybrid cloud and Morocco hosting
Hybrid cloud architecture (on-premise + Moroccan or international cloud), migration and cost optimization.
Our deployment method
Full audit of your existing infrastructure and risk identification
SLA proposal tailored to your availability requirements and budget
Migration and onboarding: taking over your assets and documentation
Setup of monitoring and automated backups
Continuous support with helpdesk, on-site interventions and proactive management
Monthly performance review, SLA metrics and evolution recommendations
Pricing and funding
Managed IT services for a Casablanca SME cost between 3,000 and 15,000 MAD/month depending on fleet size (10-100 workstations), SLA level and included services (helpdesk, monitoring, backups, security). A free initial audit helps size the offer.
Frequently asked questions
How much does managed IT cost in Casablanca?
Between 3,000 and 15,000 MAD/month depending on fleet size and service level. A 20-workstation setup with monitoring and helpdesk costs about 5,000-8,000 MAD/month.
What is the response time for an outage in Casablanca?
Our standard SLA guarantees 30-minute acknowledgment and 2h remote resolution. For on-site interventions in Casablanca, allow 2-3h from our Rabat office.
Does RMG Solutions provide on-site support in Casablanca?
Yes. Our Rabat office is 1h from Casablanca. We go on-site for critical outages, hardware installations and audits. Routine support is provided remotely.
Does managed IT include cybersecurity?
Yes. Our plans include antivirus/EDR management, security updates and threat monitoring. For a full managed SOC or pentests, a dedicated cybersecurity package is recommended.
Can we migrate to the cloud from Casablanca with RMG?
Yes. We offer hybrid cloud architectures (local servers + Moroccan or international cloud) with planned migration, testing and training. Hosting can remain in Morocco for compliance.